Driver application

Work your own hours, keep a fair share of the fare, and get 24/7 support. This application takes about 15 minutes — work through it step by step, at your own pace.

Step 1 of 8

Your information

Basic details so we can start your file. Everything here matches what's on your NSW driver's licence.

Your eligibility

To become an eligible Taxi or Rideshare driver in NSW under the Point to Point Regulation, you'll need to meet the criteria below. Check the full criteria here ↗

Emergency contact

Someone we can reach if there's an incident on the road.

Supporting documents

A few checks required by the Point to Point Transport Commissioner before you can be onboarded.

Don't have one within 90 days? Apply for one here ↗

Holders of an Australian/UK/NZ/USA/Canada passport, or a Higher School Certificate or tertiary degree completed in English, may be exempt. Leave blank if you believe you qualify for the exemption — our onboarding team will confirm.

SYD CABS Service ID fee

A one-off fee covers your SYD CABS Service Driver ID.

$50

SYD CABS Service Driver ID — one-off, non-refundable

Pay $50 Service ID fee
I've paid the $50 Service ID fee (or will complete payment before my ID is issued).

Driver obligations & policies

The summaries below cover the key points. The full legal text — Driver Obligations, Code of Conduct, Fatigue Management Policy, and Duress Alarm procedure — is in the downloadable contract.

Driver obligations

All drivers must comply with Point to Point regulations at all times. SYD CABS can immediately suspend your ID for non-compliance, and the Commissioner can issue penalties. This includes staying logged into the SYD CABS app while on duty, never smoking or vaping in the vehicle, and never touting or soliciting for passengers.

Fatigue management

You can access the dispatch system for a maximum of 14 hours within any 24-hour period. Take regular breaks — at least every 2 hours — and never drive while fatigued. Before logging in each shift, you'll confirm you've assessed your own fatigue and are fit to drive.

Code of conduct

Zero tolerance for bullying, harassment, or discrimination of any passenger or Stakeholder. Drivers must never refuse an assistance animal — fines of up to $1,110 apply for refusing a passenger with one. Full obligations are in the downloadable contract.

Duress alarm

Your in-vehicle tablet has a duress feature — press the red panic button twice to connect to our partnered call centre, who can contact you or arrange emergency services.

I have read the full Driver Agreement PDF and agree to the Driver Obligations, Fatigue Management Policy, and Code of Conduct.
I understand I cannot refuse a passenger with an assistance animal, and doing so may result in fines and suspension of my Driver ID.

Onboarding video & safety quiz

Watch the mandatory onboarding video, then answer the questions below — you'll need the correct answer to continue on each one.

I have watched the SYD CABS driver onboarding video in full.

1. Is it OK to refuse a fare if the trip is only a short one?

2. Which of the following is an example of good customer service?

3. What is the blood alcohol limit for taxi drivers?

4. If you notice a safety hazard in your vehicle, what should you do?

5. What is a good way to prevent stress and anger?

Consent & submit

Last step — a few consents required by Point to Point Transport, then you're done.

I consent to SYD CABS entering my driver's licence into the DVD (driver vehicle dashboard) to confirm my eligibility under NSW transport law, including ongoing annual checks for as long as I drive with SYD CABS.
I understand I must present and verify my identity at the SYD CABS office (43-45 Claremont Ave, Greenacre NSW) — without this, I will not be onboarded.
I confirm all information provided in this application is true and correct.
Application submitted — we'll review your documents and be in touch. Watch for an email from onboarding@sydcabs.au.
Something went wrong submitting this — please check the fields above and try again, or call 1300 926 117.
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